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The Issue Hub, Staff, and You
Over the past month or so, you might have noticed a green box over staff members' pages, asking that you go to the issue hub for your problems.
Apparently this still is not stopping a lot of people from messaging staff instead of using the issue hub.
Now, I want to ask, do you know why using the issue hub is not only important, but also safer?
Because in the issue hub, there is documented proof of what's going on.
Admins can make sure Newbie Helpers are actually doing their job, and keeping up with the issues there.
Admins can make sure mods are doing their job keeping the site safe and handling rule breaking appropriately.
Mods and Admins can look in on helper issues and make sure the questions are answered correctly and, if the issue has been sitting for a few minutes, pick up the issue and handle it themselves.
Admins can see what's going on behind the scenes in regards to mod issues, making sure no one's out of line and the correct action being taken.
All in all, it's safer because the staff member cannot delete the comments they make. If someone steps out of line or gives wrong information repeatedly, it is documented. This protects you, the user.
Please keep this in mind before deciding that you'd rather send a message (that can be deleted, can be replied to with false information) to a staff member, instead of using the hub.
Thank you for your time and consideration on this most important matter.
Posted by Larthan (#8598) on Nov 27, 2013
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Trivia Night 3
We're starting in about 5 minutes in Chat B (6:30p Ala time), for anyone who's interested. Prizes tonight are bone barn items. :3
Posted by 
ZJ (#1511) on Nov 22, 2013
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Trivia Night 3
Our 3rd trivia contest will take place sometime after 6pm Ala time on Friday (tomorrow). The theme of this trivia night is “Other Dog Sports” and it will be hosted by the Newbie Helpers.
A forum board found here is where we have been showing who won so far for the main questions. However we have an overall question that everyone can answer at the end who hadn't won yet for free stuff!
The points will be added up over the month - whoever wins the most points will win a monthly prize of a Magical Food Bowl as well!! Every question right is a point added to your score. They are all worth one point, regardless of difficulty. Where difficulty comes in is the individual prizes everyone will win from answering each question right.
The trivia will be held in Chat B - please be sure to come and join in! Even if you don’t wish to play the game, we are talkative, too!
Posted by ZJ (#1511) on Nov 21, 2013
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DaDwarf
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I love seeing issues in the hub =)